Thought Industries’ Lens checks product knowledge for conflicts before customers see it

Posted

Customer learning software company Thought Industries Inc. today launched Lens, an artificial intelligence product that checks a business’ product knowledge for conflicts before it reaches customers. Thought Industries Academy, its existing course software, joins Lens in a new Customer Knowledge AI Platform. The launch is seeking to take on the problem of knowledge silos. At […]

The post Thought Industries’ Lens checks product knowledge for conflicts before customers see it appeared first on SiliconANGLE.



Continue reading at SiliconANGLE »

AI, NEWS, The-Latest, AI agents, Clyde Seepersad, customer education, customer experience, Customer Knowledge AI Platform, Irana Wasti, Knowledge Management, lens, Linux Foundation, Luminate Capital Partners, Model Context Protocol, product adoption, Thought Industries, Thought Industries Academy